In this course we construct new definitions of what accountability, responsibility, and self-empowerment mean in today’s workplace. We evaluate our own accountability mindset and what it means to each of us, our performance, and our job satisfaction. We will Identify barriers to being and staying accountable and execute personal strategies to overcome them, as well as make and manage clear performance agreements with others.
We all like to think we’re good at coping with change and we may even tell ourselves and others how much we embrace change, but when it comes right down to it, how many of us are willing to go home tonight and sleep on the other side of the bed? In this session we will discover why adaptability is important, learn how to develop it or improve it in ourselves and model it for others.
We will conduct an eye-opening exercise to show how easy trust can be lost. Then together we will learn about the five most common ‘trust traps’ and develop an action plan for building trust with others so we can avoid them.
Despite of the increasing importance placed on communication skills, many individuals continue to struggle, unable to communicate their thoughts and ideas effectively – whether in verbal or written form. This course allows us to asses our own communication and learn several ways to improve.
Sometimes we get so busy performing tasks, we don’t devote the time needed to really think about what we’re doing. We go through the day on autopilot, mindlessly jumping from fire to fire giving each problem the quickest “fix”. Scientific studies show that humans typically use less than 10% of their brain’s resources. In this session we will learn several ways to tap into that unused 90% and really rev up that brainpower!
Human behaviors come from three parts, our intelligence (IQ), our personalities, and our Emotional Intelligence (EQ). Research has shown that we’re born with our IQ and our personality is usually in place by ag 7. Our EQ, housed in the limbic area of the brain, our learning center, is the only piece we can improve. Looking to become the best you possible? Then this is the session for you.
Keep your team safe by arming them with the knowledge of what to do in case your workplace is confronted by an armed assailant. We will learn the basics as well as discuss your workplace’s specific possible breach points and safe areas.
Motivation can be good or bad. It’s the drive that compels someone to act. It can come from within based on personal interests, desires and need for fulfillment. However external factors can come into play as well. What motivates me, might not motivate you. Want to become more engaged in your work? Take this journey to determine what your specific motivators are.
In this course we will review our own individual PPQ (Professional Presence Quotient) to check our current knowledge of business etiquette. We’ll explore common courtesy in face to face settings, telephone conversations, and electronic transmissions. We’ll also discuss some common challenges that can occur in the business area and learn how to deal with them appropriately.
There is a gift. It is available every day. It doesn’t cost any money. It doesn’t take much time. It is a gift that has a huge potential upside. This gift has almost no downside. Yet, it is a gift we often don’t accept. That gift is feedback. In this course, we will discover ways to appropriately deliver feedback and to request and use feedback given to us for own professional and personal growth.